Given the challenging external environment, what is Penn Medicine doing to ensure our future success?

Ralph W. Muller
Chief Executive
Officer, UPHS

Over the last decade, Penn Medicine has made numerous investments in people, facilities, and patient care that have strengthened our commitment to our
patients, employees and our multiple missions of clinical care, research and teaching:

• Investing in new facilities to expand outpatient care and provide advanced care treatments including: Perelman Center for Advanced Care, Roberts Proton Therapy, PENN Medicine at Washington Square, Penn Practices of the Future at Valley Forge, Bucks County, Woodbury, and Cherry Hill, Penn Medicine @ Rittenhouse, and the Smilow Center for Translational Research;
• Increasing support of the Perelman School of Medicine from $38M in FY05 to $102M in FY13, and increasing CPUP support from $100M in FY05 to $264M in FY13 to invest in our research and teaching missions;
• Investing in patient-centered care through the Penn Medicine Leadership Forums (PMLF), Performance Improvement in Action teams (PIIA), and Unit-Based Clinical Leadership teams (UBCL);
• Increasing nurse staffing by 466 FTE’s, a 14.4% growth over the last 5 years;
• Investing in patient quality and safety that has reduced mortality by 45% from FY07 to FY12, reduced blood-stream infections by 90% from FY07 to FY12, and reduced malpractice;
• Investing over $100 million annually in Information Technology and electronic health records; and
• Investing in employees through education and training, contributing $900 million into pensions between FY 07-13 translating into about $8k of annual benefit per employee, providing comprehensive health care benefits with an average annual benefit of about $7k per single and $20k per family, and offering tuition support with an average annual benefit of about $5k per employee that uses the benefit.

These investments over the last decade have helped to put Penn Medicine in a strong position to face our current challenges. We are entering an era of affordable care where society is signaling it wants greater access to care with modest or no increase in payment. Penn Medicine has the resources and leadership structure in place with our physician, nursing, and management teams to effectively change our care processes to provide better value to our patients and payers.